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FutureSense
FutureSense
Hello,
I have a brand based in NL and often hire third party service providers in PR, Marketing and other matters I can outsource (being a one-woman company). A PR agent in UK offered their services and as per our contract asked for a pre-payment but never (it has been 6months) delivered the work that was meant to be delivered in one month time.
Through out the 6 months the person hired behaved as if working on the job but without results (blaming that on the current health crisis). This sounds like a bluff or lack of skill which contradicts the promised results (also enlisted in the contract).
At this point I am ready to terminate the contract and get refunded for the service never provided to me. The person is not reacting.
How to approach this? Do I have to reach out to the small claims court in UK or Netherlands?
Or what is the legal entity to support a ZZP'er (my status) in such a situation?
Thank you for your help.
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