Thanks for your prompt responses:
Text from them:
Sections 2.3 and 3.4.1 of the LTC contain post-termination data deletion obligations. Specifically, Keansa was required to delete all Licensed Materials Contacts from which it did not receive responsive communication. Based on our data security programs, we are confident that Keansa retained several lists containing thousands of Licensed Materials Contacts (the “Retained Contacts”). We also have indicators that the Retained Contacts include contacts from which Keansa did not receive responsive communication. Our evidence further shows that Keansa’s employees have continued sending emails to the Retained Contacts following the expiration of its license, and most recently on June 17, 2022. This conduct clearly violates Sections 2.3 and 3.4.1 of the LTC.
Two questions:
1. They are forcing us to sign a new contract at a higher price before a fixed 24 hr deadline. Should I agree to such an aggressive timeline. To me it looks like a trap to complete their sales target before the end of the month.
2. What are the arbitration options that I have? Can I file a case against them that they sold fake email ids and not that of genuine prospects?